One Stop Plumbing Direct Supply Inc
Last Updated / Effective Date: June 15, 2026
This Privacy Policy ("Policy") describes how One Stop Plumbing Direct Supply Inc, together with its affiliates ("One Stop Plumbing Direct," "we," "us," or "our"), collect, use, disclose, retain, and protect information in connection with:
We refer to all of the above collectively as the "Services."
This Policy does not apply to information collected by any third party, including through any third-party website, application, advertising network, social-media platform, or content that may link to or be accessible from the Services. We are not responsible for the privacy practices of those third parties.
By accessing or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree with our practices, your choice is to not use the Services. We may revise this Policy at any time as described in the "Changes to This Policy" section below, and your continued use of the Services after we post changes constitutes your acceptance of the revised Policy to the fullest extent permitted by law.
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device ("Personal Information"). Personal Information does not include publicly available information, lawfully obtained government records, or information that has been de-identified or aggregated.
Depending on how you interact with the Services, we may collect:
When you use the Services, we and our service providers may automatically collect:
We may receive information about you from third parties, including:
We do not seek to collect "sensitive personal information" as defined under California law beyond what may be necessary to provide the Services (for example, account log-in credentials such as a username in combination with a password). We do not use or disclose any sensitive personal information for purposes other than those permitted under applicable law and described in this Policy.
In the preceding twelve (12) months, we may have collected the following statutory categories of Personal Information (Cal. Civ. Code § 1798.140):
| Statutory Category | Collected | Examples |
|---|---|---|
| Identifiers | Yes | Name, address, email, phone, account ID, IP address |
| Customer records (Cal. Civ. Code § 1798.80(e)) | Yes | Name, address, phone, payment card and billing information |
| Characteristics of protected classifications | No* | — |
| Commercial information | Yes | Purchase, return, and quote history; preferences |
| Internet/network activity | Yes | Browsing and search history, interactions with the Services |
| Geolocation data | Yes | Non-precise location from IP/ZIP code |
| Audio/visual information | Yes | Call/chat recordings, review photos and videos |
| Professional/employment information | Yes | Company, title, license number; job-applicant data |
| Education information | No | — |
| Inferences | Yes | Preferences and characteristics drawn from the above |
| Sensitive Personal Information | Limited | Account log-in credentials |
*We do not intentionally collect this category.
We use the information we collect for the following business and commercial purposes, and we may combine information from different sources for these purposes:
We may de-identify or aggregate Personal Information and use, disclose, and retain it for any lawful purpose. Where we combine de-identified information with information that identifies you, we will treat the combined information as Personal Information under this Policy.
We may disclose your Personal Information in the following circumstances:
Information you post in public-facing areas of the Services (such as reviews) is public, and we are not responsible for information you choose to make public. Please do not include information you wish to keep private.
California law defines "sell" and "share" broadly. "Sharing" includes disclosing Personal Information to a third party for cross-context behavioral advertising, whether or not for money.
We do not sell your Personal Information in exchange for money. However, our use of certain advertising and analytics cookies and similar technologies may be considered a "sale" or "share" under California law because those partners may use the information for cross-context behavioral advertising.
You have the right to opt out of this sale or sharing at any time. To exercise this right, see the "Do Not Sell or Share My Personal Information" link in the footer of our website or follow the instructions in the "Your California Privacy Rights" section below. We also honor opt-out preference signals such as the Global Privacy Control (GPC) where required.
We do not knowingly sell or share the Personal Information of consumers under 16 years of age without affirmative authorization as required by law.
We and our service providers use cookies, web beacons, pixel tags, clear GIFs, software development kits, server logs, and similar technologies to operate and secure the Services, remember your preferences, analyze usage, and deliver and measure advertising.
Your choices. Most browsers let you refuse or delete cookies through their settings; however, disabling certain cookies may prevent parts of the Services (including checkout) from working. You can manage advertising cookies on this website at any time using the "Cookie Preferences" link in the footer. You can also opt out of certain interest-based advertising through industry tools such as the Network Advertising Initiative (optout.networkadvertising.org), the Digital Advertising Alliance (optout.aboutads.info), and your device's advertising-identifier settings.
Do Not Track / Global Privacy Control. Some browsers offer a "Do Not Track" (DNT) signal. Because there is no common industry standard for DNT, we do not currently respond to DNT signals. We do, however, treat recognized opt-out preference signals such as the Global Privacy Control (GPC) as a valid request to opt out of the sale or sharing of Personal Information for the browser or device from which the signal is sent, as required by California law.
We retain each category of Personal Information for as long as reasonably necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. To determine the appropriate retention period, we consider:
When Personal Information is no longer needed, we will delete, de-identify, or anonymize it in accordance with our data-retention practices.
We maintain reasonable administrative, technical, and physical safeguards designed to protect Personal Information against unauthorized access, use, alteration, disclosure, and loss, including encryption of payment information in transit. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot and do not guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for any activity under your account. Any transmission of information is at your own risk.
The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), provides California residents with the following rights, subject to certain exceptions. These rights apply to all California residents whose information we process, including individuals acting in a business or employment capacity (for example, contractor and business contacts).
You may submit a request to know, delete, or correct by:
To opt out of the sale or sharing of your Personal Information, use the "Do Not Sell or Share My Personal Information" link on our website or enable the Global Privacy Control in a supported browser.
For your protection, we will need to verify your identity before responding to a request to know, delete, or correct, generally by matching information you provide with information in our records. We may decline a request where we cannot verify your identity. You may use an authorized agent to submit a request on your behalf; we may require written permission and verification of the agent's authority and your identity.
We will confirm receipt of your request within ten (10) business days and respond to verifiable requests within forty-five (45) days, with one further extension of up to forty-five (45) days where reasonably necessary and permitted by law. There is no charge to exercise your rights unless your requests are excessive, repetitive, or manifestly unfounded.
We may offer programs, discounts, free shipping, promotions, or other benefits in connection with the collection of Personal Information (for example, loyalty or pro programs). To the extent these constitute a "financial incentive" under California law:
The Services are intended for businesses and adults and are not directed to children. We do not knowingly collect Personal Information from children under 13 (or, for purposes of the sale/sharing opt-in, under 16). If you believe a child has provided us Personal Information, please contact us and we will take reasonable steps to delete it. If you are under 18, you should use the Services only with the involvement of a parent or guardian.
No sharing of mobile information. No mobile information, including your phone number and opt-in consent, will be sold or shared with third parties or affiliates for their own marketing or promotional purposes. We may share mobile information with service providers and vendors who help us operate the text-messaging program (for example, message-delivery platforms) solely to provide the program on our behalf, and as otherwise required by law.
The Services may contain links to, or integrations with, third-party websites, platforms, and services that we do not control. This Policy does not apply to those third parties, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third party before providing your information.
We are located in the United States and operate the Services from the United States. If you access the Services from outside the United States, your information will be transferred to, stored, and processed in the United States, where data-protection laws may differ from those in your location. By using the Services, you consent to this transfer and processing to the extent permitted by law.
We may update this Policy from time to time. When we make changes, we will revise the "Last Updated" date above and, where required by law, provide additional notice. Changes are effective when posted unless otherwise stated. Your continued use of the Services after we post changes constitutes your acceptance of the revised Policy to the fullest extent permitted by law. We encourage you to review this Policy periodically.
To the fullest extent permitted by applicable law, this Policy and any dispute arising out of or relating to it or the Services are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Nothing in this Policy limits any non-waivable rights you have under the CCPA or other applicable law.
We are committed to making this Policy and our privacy disclosures reasonably accessible to all consumers, including individuals with disabilities. For the online version of this Policy, we aim to follow generally recognized industry standards for digital accessibility, such as the Web Content Accessibility Guidelines (WCAG) version 2.1.
If you use assistive technology, such as a screen reader, and have difficulty accessing this Policy, or if you would like to receive this Policy or any of our privacy notices in an alternative format, please contact us using the contact details in the footer below, and we will work with you to provide the information in a format that reasonably meets your needs.
You do not need to use the telephone to exercise your privacy rights. You may submit any privacy request by email or by mail as described in this Policy. If you are deaf, hard of hearing, or have a speech disability, you may also reach us through your telecommunications relay service by dialing 711.
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